{"id":1970,"date":"2026-06-10T10:34:17","date_gmt":"2026-06-10T07:34:17","guid":{"rendered":"https:\/\/dev.oun.fi\/frequently-asked-questions\/"},"modified":"2026-06-10T11:57:46","modified_gmt":"2026-06-10T08:57:46","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/dev.oun.fi\/en\/frequently-asked-questions\/","title":{"rendered":"frequently asked questions"},"content":{"rendered":"\n
<\/div>\n
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frequently asked questions<\/h2><\/div>\n\n\n
\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan I use the service even if I am not a first-time home<\/strong>buyer?<\/span><\/div>

Definitely! We help all kinds of home buyers. The most important thing for us is that you feel confident and clear about the process. Even if you’re not a first-time buyer, real estate practices change over time, and old ways of doing things might not work anymore. However, we work with this subject every day and our knowledge is constantly updated to reflect the current situation in the operating environment<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCan you guarantee that the apartment purchase I make is actually a good one?<\/span><\/div>

Unfortunately we can’t provide that kind of guarantee. But we do guarantee that we’ll evaluate the transaction you’re considering using all our professional expertise and knowledge. As is well known, predicting is difficult, especially the future, and that’s why we can never be completely certain what surprises the world will bring. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tHow quickly is the report delivered?<\/span><\/div>

We aim to deliver reports within 24 hours of the order, provided we have access to all the necessary documentation. If you are in a hurry, just let us know and we will try to get the job done even faster.
This is our goal, but its realisation ultimately depends on how “easy” the item is to assess. For example, if a detail requires further clarification from a third party (estate agent, property management company, board of directors, etc.), we may not be able to get all the answers within the target time. In such situations, however, we will keep you informed at all times. <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tPeople keep talking about housing companies. What if I’m buying a property, is your service suitable for them? <\/span><\/div>

The properties are very different from those in the form of housing companies. And from each other. Therefore, there is no fixed package for them, the contents of which can be unlocked in advance.
However, we can also help with real estate transactions. The focus is on documentation, such as the transaction documents.
Real estate transactions have their own rules, such as the purchase agreement itself, which must be in a specific format<\/strong>, unlike in the case of a residential property. If you are considering a real estate transaction and need help in doing so, contact us directly to see what kind of service you need and what kind we offer! <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tCould you search for an apartment on my behalf?<\/span><\/div>

Yes, we can search for a property according to your criteria from the list of publicly available properties. At your request, we can also analyse and negotiate offers for the properties you select. However, you are always at the helm.

However, as OUN\u00ae is<\/strong> not a real estate agency<\/strong>, we cannot search for a property outside the public sales channels and we cannot make an actual purchase offer .<\/strong> If you wish to outsource the whole process, we recommend that you contact the real estate agency of your choice for a purchase mandate<\/strong>.

If you are interested in such a tailor-made service, please contact us directly to discuss the details of your project, agree on a framework and draw up a plan.<\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat payment methods do you accept?<\/span><\/div>

We use the MobilePay<\/a> service, a reliable and fast payment method. There you can make the payment either with MobilePay (!) or by card (Visa and Mastercard). <\/p><\/div><\/div>

\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\tWhat if the property I’ve chosen turns out to be a bad one and no deal comes through\u2014what happens then?<\/span><\/div>

Then you can congratulate yourself because you just avoided a bad deal!
The annoyance can still be great, but think how great it would be if you had taken the deal all the way and only then was the raw truth 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